Courier collections from customers premises or home must be adequately packaged in a double lined cardboard box, well secured and packaged within the box. Seal Calibration is not responsible for insufficiently packaged items damaged in the normal process of delivery.
Pre-arranged collections must be made available at the premises reception or in the instance of collections being made from customers homes the customer must be in so a collection can be made otherwise the cost of a re-collection will be incurred.
Returns to customers will be made on weekdays during office hours, we aim to return all return to base items back to the customer as quickly as possible so if delivery’s are not possible on certain days or times please consult our team on 0115 697 2180
Seal Calibration insures all parcels collected for return to base repair or calibration to the value of £100.00 + VAT. If your item has a value in excess of this value please call us on 0115 697 2180 to upgrade the level of insurance to match the value.
On return of your parcel please ensure the continence of the parcel are fully inspected for loss or damage incurred in transit within 72 hours. Claims must be made in writing within this period to firstname.lastname@example.org..
Now you have decided that you want to try us please fill in the booking form. We will be in touch within 20 minutes to arrange the appointment. You can also email us the date you want or phone our friendly customer service team.
We don’t just believe our job is over once we have been to your site. We are dedicated to complete customer satisfaction. If you have any equipment issues throughout the year we are always available for free telephone support.
At the end of your smooth no hassle visit, your engineer will upload your certificates to a secure area of our website. Simply login and download! All your historic certificates are held here too for ease of access.
The certificates are evidence of meeting your GMS contract requirements.